If the product you receive is damaged you may be eligible for a refund.
- You must contact us within 4 days of delivery and send us back the damaged item within 7 days of delivery.
- Buyer is responsible for return postage costs and buyer must return the item in it’s original condition.
If these conditions are met please contact us at support :yuehuigift@gmail.com
When contacting us you must provide your order number and pictures of the product(s) you have received.
Please keep in mind items on sale or B-grade enamel pins are not eligible for a refund.
We don’t allow refunds/cancellations for preorder items.